Esoteric Tackle Terms & Conditions

(Your statutory customer rights are not affected)

Access to and use of our Web Site ("the Site") and the sale and purchase of products from the Site are governed by the terms and conditions of use and the terms and conditions of business (together "terms and conditions") set out below.

By using the Site you agree to accept these terms and conditions. If you do not wish to accept these terms and conditions, please do not use this Site.

Esoteric Tackle is operated and owned by D. Hall trading as Esoteric Tackle. All Esoteric Tackle customers must contact Esoteric Tackle via the contact us page.

Terms & Conditions of Use

 
1: Linked Sites

We are not responsible for the content of any off-site pages or any other sites linked to the Site nor have we reviewed any such site. If you link to any off-site pages or other sites without our prior written permission, such action will be at your own risk. We cannot be held responsible for the contents of any web site which is electronically linked to the Site and which is not maintained by us.

2: Copyright and Trademarks

2.1 All Site design, text, graphics, the selection and arrangement thereof, and all software compilations, underlying source code, software (including applets) and all other material on this Site are the copyright of Esoteric Tackle and its affiliates, or their content and technology providers. All rights reserved.

2.2 Permission is granted to electronically copy and to print in hard copy portions of the Site for the sole purpose of placing an order with us or using the Site as a shopping resource. Any other use of materials on this Site, including reproduction for purposes other than those noted above, modification, distribution, or republication, without our prior written permission, is strictly prohibited.

2.3 All brand names, product names and titles used in the Site are trade marks or trade names of their respective holders. No permission is given in respect of the use of any of these names or titles and moreover any such use may constitute an infringement of the holders' rights.

3: Privacy Policy

At Esoteric Tackle we are committed to protecting your privacy and we comply with the Data Protection Laws applicable to the Isle of Man. We use the information collected from you to process orders and to provide a more personalized shopping experience. Please see our privacy policy for further details.

Terms & Conditions of Business

1: Sale and Purchase

We will sell and you will purchase products subject to our terms and conditions of business set out below. The contract in respect of the products supplied by us to you comes into existence when your order has been accepted by us. For the avoidance of doubt, receipt of an order via our Site does not constitute acceptance of an order.

1.1 Esoteric Tackle provides goods for resale only to authorised accounts. We reserve the right to investigate and cancel any orders that we believe are for this purpose and not from an authorised account.

We may restrict the maximum quantity of an item that can be ordered per customer. Any attempt to breach these restrictions may result in the suspension of your account.

2: Price

2.1 All prices are quoted in pounds Sterling and are exclusive of VAT unless otherwise specified.

2.2 Prices are subject to any changes to the rate.

2.3 All item prices are exclusive of delivery and packaging, unless otherwise stated. Details of our delivery charges are found in our "Delivery" section.

2.4 Prices are correct at the time of order only and relate to Internet purchases only. All orders for products are subject to availability and we reserve the right to refuse to supply any particular person.

3: Payment

3.1 EsotericTackle.co.uk only charge your payment card when we physically dispatch your goods not when you place your order. This is common practice among st mail order retailers.

3.2 Payment must be made in pounds Sterling only by major credit or debit cards as listed: Visa, Delta, Master Card, Switch, Electron, Solo and American Express.

4: Passing of Property

We will retain the property in the products until full payment has been made by you and has been received by us.

5: Passing of Risk

The risk in the products will pass to you on delivery, as set out in paragraph 6.2 below.

6: Delivery

6.1 All products are sent by courier and the Isle of Man Post Office.

6.2 You bear the risk once the products have been signed for/delivered.

6.3 You agree that you have read the section about Shipping Rates And Delivery Options on the Esoteric Tackle website: https://www.EsotericTackle.co.uk/delivery

7: Acceptance

You will inspect products within 48 hours and you will be deemed to have accepted the products unless you notify us in accordance with paragraph 8 below that you want to cancel your order or you notify us in accordance with paragraph 9 below that the products are faulty. If no such action is taken, we will consider the products being as described, of satisfactory quality and the whole order is complete. We will not accept any rejection or cancellation at a later date. Your statutory customer rights are not affected.

8: Right to Cancel

8.1 You have the right to cancel your contract with us at any time before the expiry of 7 working days from the day after the date of delivery of the products, providing the product are returned unused, still in its original packaging and suitable for resale. You will receive a full refund of the purchase price.

8.2 Exceptions to the right to cancel

DVDs and Videos will only be accepted if the packaging has been unopened and the security seal is still intact.
All Frozen Baits.
 

9: Faulty Items

9.1 Items faulty at the point of sale

Any item that was faulty at the point of sale may be returned for free repair, replacement or refund, provided you have the original receipt or alternative proof of purchase and the faulty item is returned complete with all components.

For items to be returned more than six months after the time of purchase the same above applies but in addition, evidence of fault at the time of sale will be required.

Please note that you will not be entitled to a repair, replacement or refund in respect of fair wear and tear. Please return the original and complete packaging.

9.2 Faults developed within the warranty period

Most items sold by Esoteric Tackle come with a 12 month manufacturer's warranty. If a product develops a fault within the warranty period assistance will be provided by way of spares or a repair depending on the type of product purchased. Wear and tear is not covered by the manufacturer's warranty.

Faults within 28 days

An exchange or refund will be issued providing the item is returned within 28 days from the original date of purchase.

10: Descriptions

At Esoteric Tackle we attempt to be as accurate as possible. However Esoteric Tackle does not warrant that the product descriptions or content of this site is always 100% accurate, complete or error free. If a product offered by Esoteric Tackle itself is not as described, your sole remedy is to return the item in a unused condition.

11: General

11.1 If any part or parts of these terms and conditions are deemed invalid, void or unenforceable, then that part or those parts will be considered sever able from these terms and conditions thereby not preventing the remainder from being enforceable or effective.

11.2 These terms and conditions may be revised at any time and we reserve the right to do so. You are, therefore, advised to keep up to date with the contents of these terms and conditions as revisions are binding upon you.

11.3 Nothing in these terms and conditions will reduce your statutory rights relating to faulty or mis described goods. For further information about your statutory rights contact your local authority Trading Standards Department or Citizen's Advice Bureau.

12: Governing Law

Your use of this Site and any purchase by you on this Site of any products will be governed by Isle of Man Law and will be deemed to have occurred in the Isle of Man.

13: Contact Information

We try and offer customers the best possible service an on line company can. We try and have the most competitive prices on line and part of this means we cut back on call centers. This means we offer the customer a very easy to use on line ticket system to contact us on that you will find on the CONTACT US link on the home page of the EsotericTackle.co.uk website. This service is available Mon - Fri 8.30AM - 5.30PM and reply to your queries should be answered very quickly usually within the hour but sometimes it may be longer.